Family Resource Hub

Chesterfield County Public Schools

Friday Update – September 11, 2020

Technology Help Desk #

Chesterfield County Public Schools launched a live Technology Help Desk on Friday providing an additional layer of support for Chesterfield County students and families needing assistance with Chromebooks, Canvas, the learning dashboard, and resetting passwords.

The Technology Help Desk will be open next Monday-Friday from 7:30 a.m.-3 p.m. and 5-8 p.m.. Chesterfield County Public Schools families can call 804-639-8689 for support. Support is available in other languages as well.

Team Chesterfield staff members will be available to answer questions about the school division’s virtual learning tools, provide support for navigating the school division’s learning management system (Canvas), and connect families to resources that will best support their technology needs.

Specific questions about school-based assignments may be referred back to the child’s teacher. If a call-center support staff member cannot answer the question immediately, the caller will receive a call back from a school division staff member more familiar with the specific inquiry.

Family Resource Hub #

Based on valuable feedback this past week, we have updated our Family Resource Hub with new resources. This website is both easy to search and easy to navigate. It’s a one-stop shop for resources and information that parents, families and community members can use to support student learning.

Whether you need to quickly access support to help you better understand your child’s schedule, learn more about apps on their dashboard, troubleshoot their Chromebook, navigate Canvas or ParentVUE, or even help your child clear their cache, you will find it all on this site. If you are looking for information on Family and Community Engagement (FACE) office events like Tech It Out or K Ready, you’ll find them here, too. Even the Friday Family Updates will be on this site organized by date with each of the topics and resources within them being searchable.

Thanks to the multiple departments and staff members who shared videos and resources, we now have a useful, easy to navigate reference for Team Chesterfield families all in one place. As the needs of our families change, this site will expand and update to best support those needs. So, what can we help you find today?

Want a quick tour of the Family Resource Hub? Watch this video to learn your way around the new site.

Courageous Conversations: The State of Race in Chesterfield County #

Chesterfield County Public Schools will hold a Courageous Conversation Facebook Live event, State of Race in Chesterfield County Public Schools: Where We Are and Where We Must Go on Sept. 16, from 6-7:30 p.m. The fifth in an ongoing series, this live event will focus on community conversations around the topics of equity, racism and the need for racial healing. Hosted by WWBT 12 News’ Anthony Antoine, the panel will revisit Chesterfield County Public Schools’ commitment to educational equity and explore the steps being taken to promote a positive learning, living, and ultimately thriving environment for all students. 

Youth Mental Health First Aid #

Chesterfield County Prevention Services, in conjunction with the school division’s FACE team, is offering five virtual training opportunities for Youth Mental Health First Aid Training.  The curriculum, provided by the National Council of Behavioral Health, is designed for adults who work with youth and gives them the skills needed to reach out and provide initial support to children and adolescents (ages 6-18) who may be developing a mental health or substance use problem and help connect them to the appropriate care.  The certified training and course are approximately six hours.

This training is designed for teachers, school staff, coaches, counselors, parents, and people who work with youth.  Class sizes are limited. Please register through Eventbrite two weeks prior to the event.  The event leaders will send attendees a pre-assessment and required reading one week prior to the event, that will take two hours to complete.  Sessions will be held: 

  • Oct. 7 from 1-5 p.m. 
  • Oct. 8 from 5-9 p.m.
  • Oct. 17 from 8:30 a.m.-12:30 p.m. 
  • Oct. 21 from 1-5 p.m.
  • Nov. 7 from 8:30 a.m.-12:30 p.m.

Practical Parenting Tips Workshop #

Chesterfield Prevention Services and Virginia Cooperative Extension will host another series of Practical Parenting workshops. These sessions will be filled with helpful information and ideas for parents on a variety of topics.

Food on the Move #

There has been a change in location and time for the Chesterfield Food Bank’s Hull Street food distribution. The Swift Creek food distribution has been relocated to Journey Church. The next distribution is this Sept. 14. See the graphic for additional information.

Your Help is Needed! #

The Chesterfield County Registrar’s Office is sweetening the pot in its quest for registered voters to become Officers of Election, offering a $100 bonus to poll workers selected to work during the Nov. 3 General Election – bringing their overall compensation for their work during Election Day to $250. 

Officers of Election are registered voters that play a vital role in ensuring the integrity of the election and assisting voters in having a successful and enjoyable voting experience. All potential officers must be registered voters in Virginia and can either live in or outside of the boundaries of Chesterfield County. 

Other duties include:

  • Greeting and providing directions
  • Helping voters that may not be able to leave their vehicle to vote
  • Checking in voters and issuing a ballot
  • Sanitizing communal areas within the polling place so they are safe for voters
  • Sitting and standing for long periods as well as being able to lift up to 40 pounds with assistance.

The day can be long, with a typical day for an officer working the polls beginning at 5 a.m. and ending when all votes are reported. However, the rewards are great – mainly using the experience as a teachable moment for your children, meeting new people who live in your community, or reconnecting with old friends. 

Sound enticing? To sign up to become an officer and for more information, go to or call 804-748-1471.

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