Parents and Guardians,
The Transportation Department wants to do our best to route your student(s), so ask yourself these two questions:
Will your student need transportation to or from an in-school zone address other than your primary residence, like a daycare, alternating custodial parents home, or relative’s home?
Does your student arrive to or leave from school by means other than a bus?
IF you answered “Yes” to either of these questions, the following is very important to you regardless of your school attendance plans.
Up until this year, students who needed bus transportation to a place other than their primary home address were placed on different buses by school staff. This is no longer the case, and students will only be allowed to ride on assigned buses to designated stops.
This year, parents/ guardians can designate additional in-school addresses and days of the week they want students to be taken to a place other than the primary home address. This will:
Regardless of your current school attendance plans, all parents should update their home address, alternate addresses, and pick up/ drop off days as described below as if your student will attend school every day.
Update and Avoid Delays
With the exception of the home address, parents and guardians can update alternate addresses and pick up/ drop off days as often as they like using ParentVue. However, changes to students’ bus routes will take up to 5 days to process. So, it is very important that this information is entered correctly and well in advance.
It is important to note that the CCPS Transportation Department receives all of the data used for routing, e-Link, and MyStop from the information collected and updated by the student’s school of attendance as well as information parents provide through ParentVue. The information below will help you understand how to correctly update your information to help ensure your student is routed correctly.
Home Address and Bus Stop
A student’s home address is entered and updated by the school of attendance and may only be changed by the school’s registrar. Barring alternate address information, a student’s bus stop is based solely on the primary home address.
Parents or guardians with Educational Rights can also make changes to transportation information by logging into ParentVue, clicking on “My Account”, clicking on the desired student, then clicking on “Student Info”. (see your school’s registrar if you need assistance with accessing your account). Can they do this themselves?????
The screen will then display the selected student’s current information on file in the Synergy SIS system (for the mobile app, tap on Additional Information to see the student’s remaining information). The Transportation and Alternative Transportation sections are located at the bottom of the Student Info screen (for the mobile app, they are located at the bottom of the “Additional Information” screen).
Transport Type: Alternate Pick Up/ Drop Off
The “transport type” helps the Transportation Department plan how many students should be riding a bus on any given day. “Bus” is the default setting for all students.
If the majority of the time a student has a different way of getting to school or going home, one of the other transport types should be selected; however, the student will still be allowed to ride the bus when the need arises. Please select the “transport type” that best describes your situation when your student attends school in person.
Alternate Addresses and Bus Stops
Alternative addresses are places students stay before or after school on a regular basis. Day cares, private home daycares, alternating custodial parent’s address, and relative’s homes within the school’s attendance zone are examples. When an alternative address is entered by the student’s school or by the parent/guardian through ParentVue, a bus stop is established for the student on the days and times requested. Alternative addresses may be selected for morning pick up and/or afternoon drop off.
When entering an alternative address, it will only be accepted when entered correctly. Follow these rules when updating ParentVue to avoid delays:
Pick Up/ Drop Off Days For Alternate Addresses
Students will be routed to alternative addresses on all the days checked for morning pick up and afternoon drop off. On the days that are not checked, students will be picked up and dropped off at the home address.