Bus F.A.Q.

Transportation FAQs and information

RFID Cards for Pre-K and Kindergarten Students

Radio Frequency Identification (or “RFID) cards were purchased as part of the CARES Act funding to add an extra level of safety for pre-k and kindergarten students as they board and disembark school buses.  Key point to know about RFID card use include:

  • RFID cards and lanyards are issued to all pre-k and kindergarten students who were entered into the schools’ database, Synergy, by the end of July 2021. 
  • Schools are equipped to issue new cards to students enrolled after July 2021 and to students who have misplaced their card.
    • Once a card is replaced the missing card is no longer active. A newly activated card will work the following day.
    • Schools should only replace RFID cards if parents and students have exhausted all other possibilities.  Cards will only be replaced one time and lanyards will not be replaced.
    • If a card is found, it should be returned to the school, and the school may reissue the card or hold or store it for future use.
  • When a student is loaded onto a bus using the RFID card: 
    • the system automatically associates the student with the bus he/she is riding,
    • parents can use MyStop to follow any bus the student rides, and
    • the points at which the student enters and leaves the bus are recorded.
    • RFID cards do NOT track students. RFID cards only associate the student to the bus she/he is riding so parents know where their students are and drivers know at which stops students should get off.
  • Students need only to place the card against the sensor as they board and disembark the bus.
  • The Tyler Drive tablet will make a “PAC MAN” sound if the student is boarding/disembarking at the correct locations.
  • Students should use the card even if the reader is out of service to stay in practice.
  • RFID cards may continue to be used when students move to a different school and the following year.
  • Drivers will manually load pre-K through 12th students without cards.
  • The RFID card is preprinted with the student’s name, school number, and barcode of the student’s ID#.
    • The barcode can be used at the school’s library to check out books and to purchase lunch if the lunch line is equipped with a barcode reader.

What should I do if my child is late to the bus stop, even though we can see the bus and can make it there before the bus pulls off?

It is important to be on time at the bus stop. Students and parents should never run after a bus, bang on the side of a bus or cut in front of a bus. These are extremely dangerous actions that could lead to injuries and, in other localities, have resulted in deaths. It is better to miss the bus than risk injury. Although bus drivers are trained to look in all directions for people and for cars, there are blind spots and danger zones.

From my front door or window, I can’t see my child’s bus stop.

Parents are encouraged to accompany young children to the bus stop. Bus stops are placed so that no elementary child has to walk more than approximately 0.3 of a mile and no middle or high school student has to walk more than approximately 0.5 of a mile.

My child has to cross the street to get to the bus stop. This is a safety issue.

Parents are responsible for the safety of their children to and from bus stops and are particularly encouraged to accompany young children.

Bus routes may be designed where students have to cross a roadway to get to or from the bus. School bus drivers are trained and school buses are equipped with traffic warning devices to enhance a safe crossing.

Safety is a team effort and a responsibility shared by the parent, student, bus driver and motorist. Go to the free downloads section of www.ptsi.org for information on how to cross safely and protecting children from passing motorists. These publications can help you teach your child about crossing the roadway safely.

What items can my child bring onto the bus?

If students cannot hold their belongings in their laps or fit them under the seat, then the belongings should be left at home or taken to school by another means. Items cannot take up a seat, be placed in the aisle or be put in front of any emergency exit.

My child rides a crowded school bus. There are three or more to a seat, and some students are standing.

Buses that transport younger, smaller students may require these students to sit three or more per seat. While the transportation department strives to route buses so that this does not happen, it’s not always possible. The same practice applies to middle or high school students. When possible, the routes are established so that these students may sit two to a seat. Often, this may not be possible, either. Each concern regarding overcrowding is evaluated on a case-by-case basis as quickly as possible. The transportation department never wants to have students riding in an overcrowded bus or standing; however, state regulations allow students to stand under certain conditions, which gives a school division time to assess each situation.

My child wants to have a few friends visit after school. What is the procedure for riding a different school bus to or from school?

Approvals are granted by the school, based on the current number of students on buses. Check with your school to learn how it handles individual cases.

My child has to walk past the residence of a convicted sex offender or vicious dog, etc.

Traffic conditions are the primary factor the school division’s transportation department uses when establishing or evaluating routes and stops. Parents are responsible for the safety of students going to and from school bus stops and while waiting for the bus. This is another reason it is important for an adult to accompany students to the bus stop.

Several people in the neighborhood are school bus drivers, and they park their buses on the street. They are creating a safety problem because we can’t see around them.

Drivers take their buses home because it is cost-efficient to do so. Chesterfield County Public Schools wants to be a good neighbor, and bus drivers are encouraged to choose appropriate parking spots for their buses. But the school division’s transportation department cannot determine the legality of a parked school bus. Only the police can do this.

There are no children who live in the area of the current bus stop — they all live at the other end of the street. The bus has to go right by the corner we want to designate as our bus stop, and the driver has to stop at the stop sign there. Why can’t the bus stop be relocated?

Bus stops are established for neighborhoods rather than for individual households, so that no elementary child has to walk more than about 0.3 of a mile and no middle or high school student has to walk more than about 0.5 of a mile. Families may move several times during a child’s scholastic career, but the locations of bus stops are considered permanent unless they need to be changed to ensure that walking distances stay within the guidelines.

Why aren’t school buses equipped with seat belts?

The issue of seat belts on buses has been debated for more than 30 years. Please go to www.nhtsa.gov and enter “school bus” in the “search NHTSA” block to learn more.


Approvals are granted by the school, based on the current number of students on buses. Check with your school to learn how it handles individual cases. ADD: However, until all students have returned to school full time, students will NOT be granted permission to ride a non assigned bus due to capacity restrictions.

Click here to download a PDF about bus safety.

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