Update from the Virginia Department of Social Services about P-EBT benefits

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This is an update regarding questions Chesterfield County Public Schools has received about summer Pandemic EBT (P-EBT) benefits.

The Virginia Department of Social Services (VDSS) has recently learned and made us aware that many households did not receive summer P-EBT benefits due to a card processing error. VDSS has informed us that affected households will be issued a new P-EBT card and that all cards should be received no later than September 30. 

If you recently received a P-EBT card that is not working, VDSS has advised that a replacement card is already on the way and that you do not need to take any action to report your invalid card. VDSS has identified the households affected by this error, and they have asked that you do not contact the P-EBT call center to order another card, as this may further delay the processing of benefits. 

We understand this delay has been frustrating and want to assure you that we are in communication with VDSS to ensure the issue is fixed as quickly as possible. Schools are not able to provide answers to your P-EBT questions. Please visit PEBTVA.com for the latest information and guidance concerning P-EBT.

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